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Privacy Policy

At Kalash Movers & Packers, your privacy is our top priority. We are committed to safeguarding the personal information you share with us and ensuring transparency about how it is collected, used, and protected. This Privacy Policy outlines our practices regarding data collection, usage, and sharing. By using our services, you consent to the terms described herein.

Information We Collect

We may collect the following types of information:

  1. Personal Information: Name, address, phone number, email address, and other details provided during service inquiries or booking.
  2. Transaction Information: Payment details, billing information, and service history.
  3. Usage Information: Data about your interactions with our website, including IP addresses, browser type, device information, and browsing activity.
  4. Feedback and Reviews: Any information shared in customer feedback, surveys, or testimonials.

How We Use Your Information

The information collected is used to:

  1. Process service requests and provide efficient moving solutions.
  2. Communicate with you regarding bookings, updates, or customer service queries.
  3. Improve our services, website functionality, and user experience.
  4. Send promotional offers, newsletters, or updates about new services, with your consent.
  5. Comply with legal obligations and prevent fraudulent activities.

How We Protect Your Information

We implement robust security measures to ensure your personal information is protected from unauthorized access, alteration, or disclosure. These measures include:

  1. Secure storage and encryption of sensitive data.
  2. Regular monitoring and updating of security protocols.
  3. Limited access to personal data by authorized personnel only.

Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  1. With trusted service providers or partners who assist in delivering our services (e.g., transportation or logistics partners).
  2. When required by law or to respond to legal processes, such as court orders or subpoenas.
  3. To protect our rights, property, or safety and that of our users or the public.

Your Rights

You have the right to:

  1. Access and review the personal information we hold about you.
  2. Request corrections or updates to your information.
  3. Opt-out of receiving marketing communications at any time.
  4. Request deletion of your personal data, subject to applicable laws and legitimate business interests.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These help us analyze website traffic, personalize content, and remember your preferences. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.